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Privacy Policy

At XColorLEDUSA, we value and respect the privacy of our customers and users of our services. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or purchase products from us, such as LED video walls, and related services.


1. Information We Collect
We collect the following types of information:
Personal Identification Information: Name, email address, phone number, shipping and billing address.
Payment Information: Credit card details or other payment methods.
Device Information: IP address, browser type, and usage data.
Transaction Information: Details about your purchase and order history.


2. How We Use Your Information
We use your information for the following purposes:
To Process Transactions: To process your orders, payments, and fulfill any requests regarding LED video walls and other products.
To Improve Customer Service: Your feedback helps us respond to your inquiries and support requests more effectively.
To Personalize Your Experience: We use your data to personalize your experience on our website and recommend products that may interest you.
To Communicate with You: We may send you order updates, promotional offers, and important updates related to our products and services.
For Legal and Compliance Purposes: To comply with applicable laws, regulations, or legal requests.


3. How We Protect Your Information
We implement various security measures to maintain the safety of your personal information. These include encryption, secure payment processing systems, and restricted access to sensitive data.


4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your consent, except when necessary for services such as:
Payment Processors: To complete payment transactions securely.
Shipping Partners: To deliver purchased products to your address.
Service Providers: For marketing, data analysis, and website management.

5. Your Choices
Access and Correct Your Information: You can review, correct, or update your personal information by logging into your account or contacting us directly.
Opt-Out of Communications: You can opt out of marketing emails at any time by following the unsubscribe instructions included in every promotional email.


6. Cookies
Our website uses cookies to enhance your browsing experience and provide personalized content. You may choose to disable cookies through your browser settings, although this may limit your use of some features on our website.


7. Children’s Privacy
Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us to have it removed.


8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please check back periodically to stay informed about how we are protecting your information.


9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: info@xcolorledusa.com

CONTACT US

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